Thanks for shopping on Velospinner.com. We want every customer to be 100% satisfied with their purchase, so if for any reason the Velospinner does not work out for you, we encourage you to start a return as soon as possible after receiving it.
If you are not entirely satisfied with your purchase or need further instruction, we're here to help.
Returns
- You have 14 calendar days from the date you received it to return an item.
- To be eligible for a return, your item must be unused and in the same condition that you received it.
- Your item must be returned in the original packaging.
Refunds
- Once we receive your item, we will immediately notify you on the status of your refund.
- Once your return is approved, we will initiate a refund to your credit card (or original method of payment).
- You will receive the credit within 5-7 days, depending on your card issuer's policies.
Shipping
- You will be responsible for paying for your own shipping costs for returning your item.
- Shipping costs are nonrefundable.
- If you receive a refund, the cost of return shipping will be deducted from your refund.
Please ship to the following address:
Attn: Velospinner Returns
1420 North Burton Place
Anaheim, CA 92806
Contact Us
If you have any questions on how to return your item to us, contact our customer service team at (714) 239-6478.